Check-in after 1.00 p.m. and check-out before 12.00 p.m.
Can I leave the room late?
Always on request.
Can I choose the type of bed in my room? (Large bed – two beds)
On request.
Do the rooms have a balcony or terrace? Can I reserve one?
On request.
Are there non-smoking rooms?
Yes.
How many storeys does the building have? Is there a lift?
There are 6 floors. Yes, there is a lift.
Is there air conditioning in the rooms? Does it work all year round?
Yes.
Is your hotel adapted for the handicapped?
Yes.
Can you keep my luggage when I leave the room?
Yes.
Is there a safe place to park my car? How much does it cost?
Public parking available nearby. It is between Ortega y Gasset Street and Hermosilla Street. Access by car is on Marques de Villamagna Street and the exit is in Ayala Street.
Does the hotel have an Internet or e-mail terminal for guests?
In the whole hotel.
Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes.
Do you have a quiet, romantic room? How can I reserve it?
All our rooms are very quiet.
What languages are spoken in Reception?
Spanish, English, French, German.
Where may I rent a car?
At reception.
How far are you from the Puerta del Sol?
20 minutes on foot.
How far are you from the Prado Museum?
20 minutes on foot.
How much does a taxi from the airport cost? How long does it take?
25 €. 20 minutes.
In what kind of a neighbourhood are you?
In the business and shopping district of the capital.
I am travelling to attend a trade fair at IFEMA: will it be easy to reach from your hotel?